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Yarn Forward is a Better Business Bureau Accredited Business.

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We accept VISA and MASTERCARD.
All prices quoted on this site are in Canadian Dollars, unless otherwise stated.

Orders placed on this Canadian site can only be shipped to Canada. For the USA please go to our US Site. Orders placed on this site will be billed in Canadian Dollars.

Prices shown on this site do not include any taxes. We add HST/GST at the checkout as follows:

Province/Territoy GST or HST Tax Rate
Alberta GST 5%
British Columbia HST 12%
Manitoba GST 5%
New Brunswick HST 13%
Newfoundland HST 13%
Nova Scotia HST 15%
Northwest Territories GST 5%
Nunavut GST 5%
Ontario HST 13% except 5% on books
Prince Edward Island GST 5%
Quebec GST 5%
Saskatchewan GST 5%
Yukon GST 5%

Most orders are shipped the day after the order is received. If we do not have some of your order and expect the goods in within a week, we will delay shipment until all the goods are received. If we expect some of your order to take more than a week to obtain, we will ship what we can immediately and back-order the rest. A back-order means that we will ship the balance as soon as we receive the goods. We pay the shipping charges on back-orders but if you add additional products to back-orders, then a shipping charge applies. All back-orders are automatically deleted if not filled within a month. If you want any variation to this procedure, please detail it in the comments section of your order.

Before you order, please read our Returns Policy, and our Privacy Policy as these policies explain how you may return products, and how we will use the information you submit to us.

Shipping and Handling Charges

Shipping charges include our handling, packaging, freight, and insurance costs.

You have the following choices:

UPS Standard. $15.00 Delivery time is about 2 to 7 working days. UPS deliver to your door. UPS cannot deliver to a post office box. This option is not offered for the Northwest Territories, Yukon, or Nunavut.

UPS Expedited. Delivery time is about 2 to 3 working days except to the Northwest Territories, Yukon and Nunavut, where it is about 7 working days. UPS deliver to your door. UPS cannot deliver to a post office box.

The cost is $20.00 except to the Northwest Territories, Yukon, or Nunavut where the fee is $25.00.

Canada Post

We ship by Canada Post Expedited Parcel. Delivery time is about 3 to 7 working days to most areas. It will be longer to certain rural areas and the Northwest Territories, Yukon, or Nunavut

\
Value of Order
Excluding taxes
$
Shipping Charge
$
0 to $49.99$8.50
$50.00 to $99.99$12.50
$100.00 and overFree

You have the following methods of placing your order:

  • Use our secure on-line Shopping Cart System. Click here to find out how to use the system.
  • Phone our toll free order hot line at 1-877-YARNFWD (1-877-927-6393) between 9 a.m. and 5 p.m. Monday through Saturday, and noon to 5 p.m. Sunday (All Eastern Time).
  • Fax us at 1-613-831-9670
  • Email us at sales@yarnforward.com
  • Write by snail mail. Our mailing address is
    Yarn Forward. 275 Liard Street, Stittsville, Ontario. K2S 1N6. Canada.

Any questions? Call us!